FAQs

Wrap the soft strap around your lower belly or lower back, press the button, and choose your heat level and massage mode. Gentle warmth and a soothing massage help ease cramps and tension, so you can rest or get on with your day.

It starts warming in 30 seconds and reaches full heat in about 3 minutes. No kettle, no microwave, no waiting.

You get 4 heat levels, from a cosy warmth to a deeper heat, and 4 massage modes. Mix and match to suit how your body feels that day.

Around 2 hours per full charge. For your safety it switches off automatically after 30 minutes, so just press the button to turn it back on whenever you want more.

Yes. It's cordless and slim, so you can wear it under a top or hoodie at work, while studying, on the sofa or running errands.

Yes. The adjustable strap is designed to fit every body comfortably, whether you wear it on your belly or your back.

Calvea Soothe has 4 heat levels so you can start gentle, and it switches off automatically after 30 minutes. Always start on a low setting, don't fall asleep while using it, and don't use it on broken or numb skin. If you're pregnant, have a medical condition or your pain is severe or unusual, please check with your doctor first.

Calvea Soothe is a comfort product, not a medicine. Many people find heat and massage are all they want on lighter days, and a welcome extra on tougher ones. If your pain is severe or getting worse, please talk to your doctor.

Switch it off and unplug it first. Wipe the pad and strap with a soft, slightly damp cloth and let it dry fully before using it again. Don't put it in water or the washing machine.

Your Calvea Soothe pad with its adjustable strap and a charging cable.

It does. It's a thoughtful present for a partner, sister, daughter or friend who dreads that time of the month.

Yes, shipping is free on every order.

Orders ship within 1 to 3 days and usually arrive within 12 to 17 days. Tip: order now so it's ready before your next cycle.

Right now we ship within the United States only. We're working on shipping to more countries soon.

Yes. As soon as your order ships, we'll email you a tracking link so you can follow it all the way to your door.

We get orders moving quickly, so contact us with your order number as soon as possible and we'll do our best to help. Once an order has shipped, it can't be changed or cancelled, but you're still covered by our 30-day refund policy.

We accept all major credit and debit cards, plus the express payment options shown at checkout. Every payment is processed securely and encrypted.

We don't accept returns, but we offer refunds for 30 days. If you're not happy with your Calvea Soothe within 30 days of delivery, contact us with your order number and we'll sort out your refund.

Contact us with your order number and a photo or short video of the issue, and we'll make it right with a replacement or a refund.