Refund Policy

We want Calvea Soothe to bring you real comfort. If it doesn't, we've made getting your money back simple.

No returns needed
We don't accept returns. Instead, we offer refunds for 30 days, so there's no need to pack anything up or send it back.

30-day refunds
If you're not happy with your Calvea Soothe for any reason, you can request a refund within 30 days of your order being delivered.

How to request a refund
1. Contact us within 30 days of delivery.
2. Include your order number and a short note on why it wasn't right for you.
3. We'll review your request and confirm your refund by email.

When you'll get your money
Approved refunds go back to your original payment method. Depending on your bank or card provider, it can take 5 to 10 business days for the money to show in your account.