Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days after your order is placed.
Once your order has been dispatched, you will receive a confirmation email with tracking information when available.
Shipping Times
After dispatch, orders typically arrive within 12 business days.
Estimated total delivery time: 13–14 business days from the date your order is placed.
Please note that delivery times are estimates and may occasionally be affected by factors outside of our control, including carrier delays, weather, customs processing, or other unforeseen circumstances.
Tracking Your Order
Once your order has been shipped, you may receive tracking information by email. Please allow some time for tracking information to update after your package has been dispatched.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact our customer support team with your order number so we can help look into it.
We are not responsible for delays caused by shipping carriers, customs, incorrect or incomplete shipping addresses, or circumstances beyond our control.
Incorrect Shipping Information
Please make sure your shipping information is accurate before completing your purchase. If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update the information before your order is dispatched, but we cannot guarantee that changes can be made after an order has been processed.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact our customer support team.
Thank you for choosing us!